Privacy policy.
How we process your personal data when you visit this site or contact us. Last updated: 30 September 2026.
1. Data controller
The website agencio.be is published under the Agencio brand by Cadencio SRL, a company based in Liège (Belgium), which acts as data controller within the meaning of the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and the Belgian Act of 30 July 2018.
For any question about your data, you can write to us through the contact form on this site.
2. Data collected and purposes
We only collect the data needed for the purposes described below.
| Processing | Data | Purpose and legal basis | Retention |
|---|---|---|---|
| Contact form | Name, email address, content of your message | Answer your request and, where applicable, prepare a collaboration. Legal basis: pre-contractual steps taken at your request and legitimate interest (Art. 6.1.b and 6.1.f GDPR). | For as long as needed to handle your request, then 3 years at most after the last exchange. |
| Server logs | IP address, date and time, pages viewed, browser type | Keep the site secure and working properly, detect abuse. Legal basis: legitimate interest (Art. 6.1.f GDPR). | 30 days at most. |
| Audience measurement | Pseudonymous identifier, pages viewed, visit duration, device and browser type, referrer, approximate location | Produce traffic statistics to improve the site. Legal basis: your consent (Art. 6.1.a GDPR). | Cookies: 2 years at most. Data in the measurement tool: 14 months at most. |
Audience measurement only takes place after you have given your consent. You are free to decline, and this has no effect on your access to the site.
3. Cookies and trackers
This site does not use any advertising cookies. The only cookies set, and only after you agree, are those of our audience measurement tool.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
_ga | Tell visitors apart in a pseudonymous way | 2 years | |
_ga_* | Keep track of the visit session state | 2 years |
Your choice (accept or decline) is remembered for 6 months in your browser’s local storage (agencio-consent). This storage is strictly necessary to respect your choice and does not require prior consent.
You can change or withdraw your consent at any time using the “Cookies” link at the bottom of every page. You can also delete cookies from your browser settings.
4. Recipients and transfers
Your data is neither sold nor rented. It may be shared with the following providers, only as far as necessary:
- Google Ireland Limited, for audience measurement, only if you have accepted cookies;
- our hosting provider, which runs the technical side of the site.
As part of audience measurement, Google may transfer data to the United States. This transfer is covered by the EU–US Data Privacy Framework or, failing that, by the European Commission’s standard contractual clauses.
5. Security
The site is served over HTTPS. We limit access to data to those who need it and apply reasonable technical and organisational measures to protect it against loss, unauthorised access or disclosure.
6. Your rights
Under the GDPR, you have the following rights over your data:
- right of access and to obtain a copy;
- right to rectification;
- right to erasure;
- right to restriction of processing;
- right to data portability;
- right to object to processing based on our legitimate interest;
- right to withdraw your consent at any time, without affecting the lawfulness of earlier processing.
To exercise these rights, write to us through the contact form. We reply within one month. We may ask you to prove your identity if there is reasonable doubt.
7. Complaints
If you believe your data is not being processed in line with the regulations, you can lodge a complaint with the Belgian Data Protection Authority (APD/GBA): Rue de la Presse 35, 1000 Brussels, Belgium, www.autoriteprotectiondonnees.be, contact@apd-gba.be.
8. Changes
We may update this policy, in particular if the site or the regulations change. The date of the latest update is shown at the top of this page.